Description

We are looking for a professional and friendly Spa Receptionist to join our team. As a Spa Receptionist, you will be the first point of contact for guests, greeting them warmly and assisting with check-ins, bookings, and inquiries. You will manage spa appointments, maintain a smooth flow of operations, and provide exceptional customer service to ensure guests have a memorable and relaxing experience.

Requirements

• - High school diploma or equivalent (additional certifications in hospitality or spa management are a plus).
• - At least 1-2 years of experience in a receptionist or customer service role.
• - Knowledge of booking software or spa management systems (preferred).
• - Ability to handle guest inquiries and complaints in a professional manner.
• - Flexible schedule, including evenings, weekends, and holidays.
• - Ability to remain calm and professional in a fast-paced environment.

Qualificatuions

• - Previous experience as a receptionist or in a customer service role (experience in a spa environment is a plus).
• - Excellent communication and interpersonal skills.
• - Knowledge of spa treatments and services is a plus.
• - Strong organizational skills and attention to detail.
• - Ability to work under pressure and multitask efficiently.
• - Professional appearance and demeanor.

Languages

• English, Arabic, Kurdish